Human Systems Integration Division @ NASA Ames

This report is part of a series of reports that addresses flight deck design and evaluation, written as a response to loss of control accidents. In particular, this activity is directed at failures in airplane state awareness, in which the pilot loses awareness of the airplane’s energy state or attitude and enters an upset condition. Another report in this series of reports speaks directly to flight deck evaluation methods and metrics for the types of attention and awareness issues that were revealed from the airplane state awareness events.

In this report, we describe a wide range of flight deck evaluation issues tied to flight crew performance. The objectives are to establish a framework for thinking about how the flight deck interface should support the performance of the flight crew, and to aid the Federal Aviation Administration (FAA) in identifying relevant human performance issues during the evaluation/certification process. Issues are broken out into sections that cover physical ergonomics, design for usability, data integration and display content, attention and task management, flight crew problem solving, and flight crew teaming. For each issue, we recommend specific ways that the flight deck interface should support the flight crew. For each, we also identify existing 14 CFR Part 25 rules and guidance that are relevant to the issue. This allows the FAA to determine what current regulatory materials can support them in raising the issue with the applicant.